Forum Discussion

andyross's avatar
andyross
Roku Guru
2 years ago

Now need to verify I am a human by Cloudflare???

Noticed I now have to verify with some Cloudflare thing that I am a human every time I try to log into the Roku Community. So far, no pictures, but this is getting insane.

68 Replies

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  • "Ugh, I know the feeling! It’s frustrating when you’re just trying to log in and keep hitting these extra hurdles. Hopefully, it’s just a temporary glitch or a security measure that will smooth out soon. Hang in there!"

  • If you're being prompted to verify that you're a human by Cloudflare, it typically means that Cloudflare's security system has flagged your activity as potentially suspicious. This verification step, which often involves completing a CAPTCHA, helps to ensure that automated bots are not accessing the website. This can occur due to unusual traffic patterns, an IP address with a questionable reputation, or issues with your browser's cookies and cache. To resolve this, you can complete the CAPTCHA, clear your browser's cookies and cache, try a different browser or device, or check if you're using a VPN or proxy. If the problem persists, contacting the website's support team may provide further assistance.

  • My browser autofills the login info. At least ony phone, I found I need to wait a few seconds for a reCaptcha icon to appear on the bottom-right of the screen. If I wait for that, it logs right in. If I log in too fast, I get a Captcha to solve.

  • I hear you, andyross! The Cloudflare verification can be annoying, especially if it happens every time. Maybe try clearing your browser cache and cookies, it might help.

  • I totally understand the frustration! Having to verify every time you log in can be a hassle, especially when you're just trying to participate in the community. Hopefully, Roku or Cloudflare can streamline this process soon to make it less disruptive while still keeping everything secure!

  • Yep, this is what happens when you employ incompetent millennial/Genz Techbro morons   Useless wastes of customer time

    • atc98092's avatar
      atc98092
      Community Streaming Expert

      Davidsco27 what are you talking about? I haven't seen a Cloudflare function when logging into the community in many months. I believe it's been removed for some time. 

      • Davidsco27's avatar
        Davidsco27
        Streaming Star

        And now it's replaced with an annoying 10 step Captcha test.  It also logs you out regularly, with no option to stay logged in and requires an email verification, like we have nothing better to do but waste our time on this BS

  • It seems Cloudflare’s bot protection is requiring you to verify you're human on the Roku Community site. This might happen due to factors like your IP address being flagged, using a VPN, or clearing browser cookies. You could try using a different network, avoiding VPNs, or ensuring your browser keeps cookies. If it persists, contacting Roku support could help resolve the issue.