Forum Discussion

1JohnnyMac1's avatar
1JohnnyMac1
Newbie
3 years ago
Solved

No support for Roku Express 4K+

Unfortunately Karla, Roku does not support the Roku Express 4K+. This is the first time in my life I have heard of a product that its manufacturer does not support. This is ridiculous and of course c...
TV & Player Setup
  • RokuJechealR's avatar
    RokuJechealR
    3 years ago

    Hi 1JohnnyMac1,

    Thanks for the post. I'm sorry to hear about the experience, that's not what we aim for.

    You can contact a support agent directly at http://support.roku.com/contactus. We offer live chat, email, and phone support for your device (this is a change from the past). 

    I have passed along your information to our Support team.

    They will follow up and assist you.

    Warm regards,

    Chel

RokuJechealR's avatar
RokuJechealR
Retired Moderator
3 years ago

Hi 1JohnnyMac1,

Thanks for the post. I'm sorry to hear about the experience, that's not what we aim for.

You can contact a support agent directly at http://support.roku.com/contactus. We offer live chat, email, and phone support for your device (this is a change from the past). 

I have passed along your information to our Support team.

They will follow up and assist you.

Warm regards,

Chel

kathyjoe5's avatar
kathyjoe5
Reel Rookie
3 years ago

Your response says there is support for ROKU Express. When I hit the link referenced, it responds with : there is no support for your device.