Forum Discussion

Fuzzybaby299's avatar
Fuzzybaby299
Newbie
12 months ago

No remote for setup on new network

I have lost my Roku remote and trying to set device up to new WiFi and the Roku app tells me the device can not be found
remotes
rdgutz's avatar
rdgutz
Newbie
12 months ago

I have the same problem. The model number of my onn.roku tv is #100012586. I would appreciate any suggestions. I have a remote for another roku device but I don't know how to pair it to the tv.

renojim's avatar
renojim
Community Streaming Expert
12 months ago

rdgutz, is your remote from the other Roku device a Voice remote with a microphone button?  If not, it won't work with a Roku TV.  If it is, you have to factory reset the TV to get the remote to pair.