Forum Discussion

20231's avatar
20231
Reel Rookie
7 months ago

No remote for Roku device

Hello out there 

    For real guys I need some assistance I have no remote for my device an the box got thrown away I don't know IP address can anyone tell me how to get it 

6 Replies

  • Hey y'all 

       I have a Roku device an a not so smart TV ..I lent my device to a "FRIEND" it came back with no box no remote an I know I can use my phone as a remote but I need the IP address I'm usually pretty savvy but I'm stuck on this can y'all help if u got a minute 

    • andyross's avatar
      andyross
      Roku Guru

      If the phone and Roku are on the same network, the app should discover it automatically.

    • RokuJharra-Q's avatar
      RokuJharra-Q
      Retired Moderator

      Hi, 20231 thank you for posting here in the Roku Community!

      We appreciate your efforts to connect your Roku device to your Wi-Fi network for use with the Roku mobile app. To ensure a smooth connection process, we kindly suggest using a physical remote to navigate your Roku device or TV. Unfortunately, attempting to connect without a remote may not yield successful results.

      In case you need a new Roku streaming remote, you can purchase one from our website: Roku streaming remotes.

      If you have any further questions, please don't hesitate to contact us. We will be more than willing to assist.

      Thanks,
      Jharra

      • makaiguy's avatar
        makaiguy
        Community Streaming Expert

        20231-

        Network-connected devices have no innate IP numbers.  IPs are assigned to the devices by the network router at the time of connection.  Until it gets connected to the local net, the device has no IP number.

        Did your "friend" set up and use the Roku on his own home network?  If so it is most likely still configured for his network's network name (SSID) and password and you must have a compatible physical remote to set it up for connecting to YOUR network.