Roku Ultra 4670X
Software 12.5.0 build 4175-46
Internet service went down, went to access my local media server with Emby, Roku shows 9 blank channel spots and complains of no internet. Multiple restarts did not resolve. Has to be one of the last 2 software updates because internet service was out 3 times last month and no issue.
Hi JosephD,
Thanks for posting your concern here in the Roku Community!
We're glad to assist you with your problem connecting your Roku Ultra to the internet. We'd like to know more about it so we can further assist you. Please provide us with more details.
In the meantime, you can check out this support article on what to do if you cannot connect to your wireless network.
We'll be waiting for your response.
Kind regards,
Eunice
Wired all other PC's and server wired. All others working. Roku becomes a BRICK with 9 empty channel boxes that you cannot access with the cursor and a helpful banner for Roku TV.
This is still happening in the latest OS build 4175-46
Thanks for the follow-up, JosephD.
Would you mind trying to connect this device to an alternative network, such as a mobile hotspot, just to check if there will be a difference? Was the issue also persistent with your other device?
Please keep us updated.
Regards,
Janadee
That is the entire issue, when the Roku can not detect INTERNET it becomes a brick now. As for testing my other device it is a Roku 3 and EOL and I don't use it. PC's or my phone can still access my media server.
