No active internet Roku becomes a brick

Hi JosephD,

Thanks for posting your concern here in the Roku Community!

We're glad to assist you with your problem connecting your Roku Ultra to the internet. We'd like to know more about it so we can further assist you. Please provide us with more details.

• How are you trying to connect to your network? Is it via wired or wireless connection?
• How far is your Roku Ultra from your network router?
• What error message or code are you getting after trying to connect to your network? (after putting in the network credentials)

In the meantime, you can check out this support article on what to do if you cannot connect to your wireless network.

We'll be waiting for your response.

Kind regards,

Eunice