Forum Discussion
Purchased brand new Roku Remote and right arrow button does not work! Tried replacing batteries and nothing f same issue
Having this same issue. Were you able to resolve this?
- Romey9 months agoChannel Surfer
For some of us just download the Roku app. Consider it a backup. It works for me fine but for many of us, its not the same as having our clicker nearby.
Better than not being able to right click - sounds like a dating app.
Later,
- HPDeskjet9 months agoStreaming Star
I have paid for a 4K Dolby Vision stick that comes with a remote control. That paid for remote should last longer than 2 weeks, when used under normal conditions. I should NOT have to rely on an app installed on my 'phone, which sucks up private personal data that ROKU sells on to 3rd parties, to use the 4K streaming stick and I should certainly not have to buy a new remote every **bleep** month. ROKU's remotes are shoddily made, cheap rubbish that fail after several weeks of normal use. It's an utter disgrace and, environmentally speaking, a disaster when it comes to sustainability.
I fully expect the new remote I've started using this evening to fail within a month, just like the other 5 have. I no longer have any faith in ROKU's products or in its non existent technical and customer support.
When this remote fails, as it will, it's bin time for the **bleep** 4K ROKU Dolby Vision stick with non working remote and HELLO to either NVidia Shield, Apple TV or Google Streaming 4K. I'll not be recommending ROKU's sub-standard products to anyone, they're that bad.
- Romey9 months agoChannel Surfer
If that reply was for me. I have had my TCL Roku TV set for 3-4 years and just today had a problem with my remote. Actually my remote works, somehow the code that the remote sends to my set doesn't engage the settings display so I can adjust things like brightness and such. Im a consumer that gave an option to those that possibly didn't know that that option existed. Im lucky that my remote didnt break, but is it likely that you are a bit rough on your remote. Mine has the expected erosion and wear of the printing on the keys - proof that the remote has been working fine - but works. I have a different issue that my fix for the other issue doesnt work for. Not getting into how data is monetized as all data is, from all manufacturers. Dont know which to worry about more, I bet that this communication tells more about individuals than an invisible - possibly - data exchange from a remote app on a phone that must be connected to a cellular service that "has to have" personalized information about so it can work. Same with broadband. It comes down to what companies you are ok with having your data than get up in arms about it happening at all.
Do you really treat your remote to not breaK