Forum Discussion

apangolin's avatar
apangolin
Newbie
8 months ago

New Roku Express not connecting to network that old Roku Express connects to happily.

My partner’s dad really liked my Roku Express so I bought him his own one for when we have left after Christmas.    Mine connects fine. The new one straight out of the box will not detect any netwo...
Can't connect to network
Connection issue
tv & player wifi
Wireless
makaiguy's avatar
makaiguy
Community Streaming Expert
8 months ago

Roku has issued a number of different models under the Express name, so your two Rokus may not be the same.  From the Roku's home screen Settings / System / About will show you the model NUMBER as well as the name.  If that fails, you should be able to find the model number somewhere on the bottom of the unit.