Forum Discussion

sdavie3's avatar
sdavie3
Channel Surfer
3 years ago
Solved

Never-ending software update for Roku Ultra LT (2019 model 4662RW)

I purchased a Roku Ultra LT (model 4662RW) and have begun the setup process. The remote has paired, however the software update has been running for more than two hours and nothing has happened (othe...
TV & Player Setup
  • sdavie3's avatar
    sdavie3
    3 years ago

    Okay, for some reason after resetting the device numerous times and connecting it to another television the setup process, software update and reboot finally all worked.  I now have two Roku Ultra LTs up and running side by side on two separate televisions and have my fingers crossed that they will continue to function independently!

sdavie3's avatar
sdavie3
Channel Surfer
3 years ago

After pressing the reset button on the bottom of the Roku device, the setup process re-initiated.  The remote was again paired and the software update was supposedly 100% completed, but the same black screen with a flashing white light/icon on the front of the device still results!  I'm guessing I just have a bad/defective device.  Fortunately, I've actually got a second brand new Ultra LT that I will try on the same TV with the same Ethernet connection to see if the first Ultra LT indeed defective, or if there's something problematic on my end (TV, internet, etc.).

sdavie3's avatar
sdavie3
Channel Surfer
3 years ago

Okay, for some reason after resetting the device numerous times and connecting it to another television the setup process, software update and reboot finally all worked.  I now have two Roku Ultra LTs up and running side by side on two separate televisions and have my fingers crossed that they will continue to function independently!