Network displaying error code 014.30
When I try to connect my roku to the wifi, it does not find the routers sometimes and when it does, it will not connect.
My phone, ipad, and computer all have full bars for that router.
The erro...
Forum Discussion
When other devices connect to the network fine, this is bad advice.
Hi rgblack316, thank you for the update!
We want to know if you have attempted to connect this device using a mobile hotspot. In addition, we also need to consider the signal strength and the capacity of your network connection as you have connected multiple Roku devices. Ensure that your Wi-Fi connection is stable and performing well because even with fiber optics, fluctuations in speed or signal strength can cause delays.
For guided troubleshooting steps on resolving connectivity issues, visit our support page here: How to Fix Internet Errors and Issues on your Roku streaming device.
We would recommend trying to see if that resolves your issue. Please keep us posted.
Best regards,
Jharra
I tried connecting to my phone’s hotspot but still receiving error 014.30
Hi, tlilly98.
Welcome to the Roku Community!
Thanks for letting us know you're still having an issue connecting your device to the internet. We're here to provide some steps you can try.
Could you please try resetting your network?
Here's how:
- Press the Home button on your Roku remote
- Scroll and select Settings
- Select Advanced System settings
- Select Network connection reset
- Select Reset connection
After the network reset is done, your Roku device will restart and you will need to return to the Settings menu and set up your wireless network again.
Furthermore, you may visit this support article on how to fix internet errors and issues on your Roku streaming device
We hope this will be sorted out soon.
Regards,
Reynan
Yes. The device always requires a full reboot after the disconnect occurs. When it goes to low power mode again later, it will disconnect and require a full reboot again. Turning off the low power setting on the TV also does not solve the issue. This is an ongoing issue that no software update has solved. I'm going to assume it is a ridiculously cheap wifi chipset that is causing the problem. The TV is connected to a wired connection now to avoid the problem, but this shouldn't be necessary and the TV should work as designed.
