Forum Discussion

sirgrace's avatar
sirgrace
Reel Rookie
2 years ago

Network displaying error code 014.30

When I try to connect my roku to the wifi, it does not find the routers sometimes and when it does, it will not connect.  My phone, ipad, and computer all have full bars for that router. The erro...
tv & player wifi
rgblack316's avatar
rgblack316
Channel Surfer
10 months ago

THIS IS NOT A SOLUTION. IT SHOULD NOT BE MARKED AS ONE.

rgblack316's avatar
rgblack316
Channel Surfer
9 months ago

Apparently, some Roku devices have an issue with any type of Roaming (802.11r) or Fast Roaming on WiFi. Disabling both of these protocols on my network solved the issue.

Why is this not documented ANYWHERE?

  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert
    9 months ago

    rgblack316 

    Roku Support used to have an article with the supported modes, but looks like it is no longer available.

    However, if you go the Products page that describes the player and look in the Specs, it will show you the supported modes. (at least the highest supported mode).

    ie. https://www.roku.com/products/players/roku-express-4k-plus

    ---

    All Roku devices can support b/g/n.  The dual band devices can support b/g/n/ac.  The newer Roku Ultra 4850 and Roku-branded Plus and Pro RokuTVs can support b/g/n/ac/ax.