Forum Discussion
Hello! sirgrace,
Thank you for posting in the Roku Community!
We appreciate you contacting us about your Roku device's error code 014.30, which means that your streaming device cannot connect to the internet. We're pleased to assist.
- What Roku device are you using right now?
- Is this the first time you set up this Roku device? If not, when did the issue start?
- How are you trying to connect to your network? Is it via a wired or wireless connection?
- Did we recently make any changes to your network or network provider?
- What are those troubleshooting steps you have tried trying to fix the issue?
With more detailed information, we will be able to assist you further.
If you're experiencing network connection issues on your Roku streaming player or TV, this article provides helpful steps to troubleshoot and resolve any problems. Learn how to fix internet errors and issues on your Roku streaming device.
Advance network troubleshooting
If the previous steps didn't fix your internet connection issue and you are comfortable working with networking equipment, you can check the article with advanced troubleshooting tips and networking features.
Thanks,
Arjiemar
you guys are such scammers
- stattad10 months agoChannel Surfer
I have all the same issues. Nothing works. My wife's TV in the other room works great, but she doesn't have a Roku. I have done it all. Reset router, reset modem, turn TV off, restart Roku, network reset, tried to change router password, tried to change network password, etc. This all happened after we lost power for 5 minutes last night.
- rgblack31610 months agoChannel Surfer
I gave up and just switched to a wired connection. TCL and Roku have failed to do anything to address the issue.