Forum Discussion

TacoTaco's avatar
TacoTaco
Reel Rookie
5 years ago
Solved

Need to find model number of TV with Roku

I have a Sharp TV (model LC-58Q7330U) that will not start up. Just shows the Roku logo for a few seconds and then turns off, shows the logo a few seconds, turns off in an endless loop. I wanted to try to recovery it by using a USB drive with a firmware image. I'm unable to acquire this as I don't know the Roku Model Number and since the TV is in a boot loop I can't access any menus to see it.

I do have both the TV serial number and a serial number from the Roku portal if needed, but I apparently need the Roku Model Number to get the firmware.

Is anyone able to help?

  • renojim's avatar
    renojim
    5 years ago

    "YN" would be a 7000X series Roku 4k TV.  I think sometimes there may be a more specific number when it comes to TVs, so I hope 7000X is good enough.

24 Replies

Replies have been turned off for this discussion
  • renojim's avatar
    renojim
    Community Streaming Expert
    5 years ago

    What are the first two characters of the serial number?  I may be able to get a Roku model number from them if no one else has the same TV.

    • TacoTaco's avatar
      TacoTaco
      Reel Rookie
      5 years ago

      First two of the TV: 58

      First two from Roku portal: YN

      Thanks!

      • renojim's avatar
        renojim
        Community Streaming Expert
        5 years ago

        "YN" would be a 7000X series Roku 4k TV.  I think sometimes there may be a more specific number when it comes to TVs, so I hope 7000X is good enough.