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ReaganThir's avatar
ReaganThir
Newbie
2 years ago

Need help possibly replacing remote

I need the phone number for Roku support. My remote is very slow. Do I replace it or is there a way to reset it?? The numbers that have been posted on here are not working. Every time I hit support it seems to send me in circles. Someone from Roku please reach out.

remotes

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  • RokuAnjelie's avatar
    RokuAnjelie
    Community Moderator
    2 years ago

    Hi ReaganThir,

    Thank you for posting here in the Roku community.

    We understand that you're having a hard time with your Roku remote. But no worries, we're here to help.

    Can you please give us more information about your issue?

    • Did you already try to change the batteries?
    • May we know what Roku remote you are using?
    • Is this the original remote that came with the device?

    With more information, we can assist you further.

    Thanks,

    Anjelie