Forum Discussion

CrimsonClay's avatar
CrimsonClay
Newbie
5 years ago

My remote's green light is on and won't pair to the TV

I have a roku streaming stick and it stopped working. I followed the instructions to repair (batteries out, unplugged from wall 10 seconds, batteries in once see roku screen, press reset button and h...
remotes
makaiguy's avatar
makaiguy
Community Streaming Expert
5 years ago

Don't know if this will help, but ...

The one time I had this happen, just leaving the batteries in and unplugging the Roku from power for ten seconds then plugging back in was all it took to kick start it into starting the pairing process.

Be sure you and your remote are near by the Roku -- across the room may not do it.

Flamingocross's avatar
Flamingocross
Newbie
2 years ago

You are a genius! I followed your instructions and my remote is paired. I am the happiest woman right now, thank you so much for posting