Forum Discussion

xparrot's avatar
xparrot
Newbie
5 years ago
Solved

Multiple Roku devices in different rooms with one Account.

I am new to multiple Rokus. We are moving into new house and I have purchased Rokus for each room. When setting them up I understand that I can have them all connect to a single account or I can create individual accounts for each?

I need clarification. If I have all the Rokus connected to ONE account, can we watch TV in separate rooms at the same time? Or by having one account, only one can be viewed at a time.

TV & Player Setup
  • makaiguy's avatar
    makaiguy
    5 years ago

    Each device gets its own stream so they can view the same or different material, but some paid subscription accounts have a limit on how many simultaneous devices they will stream to at one time.  

    The standard Netflix HD subscription, for instance, supports two streams at a time, but their Ultra HD subscription supports four.

  • RokuArjiemar's avatar
    RokuArjiemar
    2 years ago

    Hello! Angie9,

    A friendly welcome from the Roku Community!

    We appreciate you reaching out to us. We're pleased to assist.

    If you have trouble receiving the activation link in your email, press on Star * on your remote and try again, or select Activate with a QR Code option. Use your mobile phone's camera to scan the QR code and get the device activation link.

    Once you open the link, either from the email or QR code, follow the instructions to create a free Roku account or log in to your existing account.

    Thanks,

    Arjiemar

15 Replies

  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator
    5 years ago

    Hey xparrot

    Thanks for the post.

    Even your Roku devices are connected to a single account, you can still view or watch different channels/contents at the same time. The purpose of linking them to just one account is to make sure that you won't be double-billed for any subscription that you will sign up for. 

    If you need help linking your Roku to your email, you can visit this Support article: How do I activate or link my Roku® streaming device?

    I hope this helps.

    All the best,
    Kariza

    • xparrot's avatar
      xparrot
      Newbie
      5 years ago

      Okay, so I should set them all up to connect to the same account then. That way my saved shows will be on each Roku.

      • makaiguy's avatar
        makaiguy
        Community Streaming Expert
        5 years ago

        Each device gets its own stream so they can view the same or different material, but some paid subscription accounts have a limit on how many simultaneous devices they will stream to at one time.  

        The standard Netflix HD subscription, for instance, supports two streams at a time, but their Ultra HD subscription supports four.

  • iwasbutter1st's avatar
    iwasbutter1st
    Newbie
    3 years ago

    I have 3 ROKUS and would like them all on one account....

    I can't find the settings to ensure they are all under one.  Dont want to pay for peacock twice, etc...

    • Strega's avatar
      Strega
      Roku Guru
      3 years ago

      When each Roku is linked, link them to the same account.  ie: don’t keep creating new Roku accounts with different email addresses when setting up Roku #2 and Roku #3 – use the same account/email as Roku #1. (Where the #numbers refer to the order in which you have set your Rokus up.)  In your account, you can give each linked Roku a name to help you keep them straight.

    • renojim's avatar
      renojim
      Community Streaming Expert
      3 years ago

      iwasbutter1st, in addition to what Strega said, if your subscriptions to the various streaming providers are directly with the provider and not through Roku then it doesn't matter what Roku account your devices are linked to.

      If you've already set up the devices then you can verify the Roku account on each one by going to Settings->System->About and viewing the email address.  You can also see what devices are linked to a Roku account by going to https://my.roku.com and scrolling down to "My linked devices".  There is no way to change the Roku account on a device other than factory resetting the device.

    • Allismamma's avatar
      Allismamma
      Reel Rookie
      3 years ago

      When you setup your Roku tv all you had to have used an email to setup so did you use the same email for every device. 

  • fredrick22's avatar
    fredrick22
    Newbie
    2 years ago

    I have a Roko device at my New York house and an account. When I came down to Florida, I bought another Roku device and I’ve been trying to log on and it won’t let me what’s wrong.. I keep saying we can’t send you an email

    • RokuERey's avatar
      RokuERey
      Retired Moderator
      2 years ago

      Hi fredrick22,

      Thanks for making your first post here in the Roku Community.

      Suppose you see "Your account activation link expired" or "We can't seem to reach you by Email" when trying to use the activation link. In that case, try clicking or tapping "Resend" in the email message you received from Roku, and another email will be sent. For more information, visit our support page here: How do I resolve an issue when activating or linking my Roku® streaming device?

      Let us know if this works for you.

      Thanks,

      Rey

    • RokuArjiemar's avatar
      RokuArjiemar
      Retired Moderator
      2 years ago

      Hello! Angie9,

      A friendly welcome from the Roku Community!

      We appreciate you reaching out to us. We're pleased to assist.

      If you have trouble receiving the activation link in your email, press on Star * on your remote and try again, or select Activate with a QR Code option. Use your mobile phone's camera to scan the QR code and get the device activation link.

      Once you open the link, either from the email or QR code, follow the instructions to create a free Roku account or log in to your existing account.

      Thanks,

      Arjiemar