Moved stick to another TV and it's not working

Question

I bought&nbsp; a Roku 4K and installed it initially on my smart TV.&nbsp; I went to move it up to another room, plugged it into to back of TV then used the cable to plug into outlet and nothing happens.&nbsp; I tried the 2nd HMDI outlet on the TV and same thing happens...nothing at all.&nbsp; When I plugged it in initially it started up right away.&nbsp; I am unsure what I am doing wrong?

renojim · Answer

Are you using the TV's remote to select the proper HDMI input?

kelseewhite · Answer

When&nbsp;i use the TV remote I went to settings, general and HDMi settings.&nbsp; I get an error command saying "Sorry, the application you have tried to access to&nbsp; temporarily unavailable. Please try again.&nbsp; I am at a loss now as to what to do.&nbsp;

renojim · Answer

Does the TV remote have a button labeled "Source" or "Input" or "A/V"?&nbsp; If so, try that button.&nbsp; What's the brand and model number of the TV?

kelseewhite · Answer

It is an LG TV and the input button is on the side.&nbsp; When I press it Roku starts to load now, but I have ROKU stick into the back of the TV and it seems the remote will not work when it's plugged in the back.&nbsp; So now I need to buy another cord of some sort, just not sure now what the cord is called.&nbsp; Any idea?Thanks in advance&nbsp;😀

RokuTakashi · Answer

Hi kelseewhite,
Thanks for posting here in the Roku Community!
We understand you're having trouble connecting your Roku streaming device to your TV. We would be more than glad to assist you and set you up for streaming.
For us to have clarification of the issue, are you trying to connect your Roku streaming device to a different TV? In addition, are you seeing any error codes?
All the best,Kash

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Moved stick to another TV and it's not working

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