Forum Discussion

Jumpinjo's avatar
Jumpinjo
Newbie
3 years ago

Missing Advanced Wireless Receiver

I am having the same issue.  I purchased three new roku sticks today.  Two are connected and working fine.  The third is giving me error 22 "wireless receiver not detected" even though it is powering the stick.  Please advise.  

TV & Player Setup

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  • renojim's avatar
    renojim
    Community Streaming Expert
    3 years ago

    Jumpinjo, if you just purchased it, take it back.  If the package wasn't sealed it's been known for unscrupulous people to purchase a stick, swap out the cable, and return it.

    • RokuNimfa-C's avatar
      RokuNimfa-C
      Retired Moderator
      3 years ago

      Greeting Vianey, 

      Thanks for your first post in the Roku Community!

      Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

      We look forward to hearing from you and looking closely into this issue.


      Regards,
      Nimfa