Media not allowed User must re-authenticate
ESPN worked fine before. Now getting message that "Media not allowed. User must re-authenticate. " I have no idea what this means!
Forum Discussion
The ESPN channel app is one that requires you to have a paid subscription to a "tv provider" account that carries ESPN, such as an account with cable or satellite.
To "authenticate" means to use your tv provider credentials to prove you have that paid account.
From within the ESPN app try logging out of your provider account, then back in.
Click on the "gear" icon in the upper right to get to Settings. In "Account information" click on "TV Provider". If you're currently logged in you'll get a Provider Log Out screen -- click CONTINUE to log out.
Now go back into TV Provider to log back in and authenticate with your TV provider.
I reauthenticated to watch a show on the app. Within a couple of hours I wanted to watch a different show on the app. I tried to change shows and it told me to reauthenticate again. wft?
