Forum Discussion

Stanza1028's avatar
Stanza1028
Newbie
2 years ago
Solved

LG Smart TV and Roku Remote

Tivoburkee, I haven't even tried it yet, but your answer made too much sense not to respond favorably. Why Roku hasn't helped "enough" is disappointing.

remotes
  • RokuCarly's avatar
    RokuCarly
    2 years ago

    Greetings from the Roku Community, Stanza1028!

    We appreciate you reaching out for support about the button functions of your Roku remote. No worries! We'll offer further troubleshooting steps to help you utilize your remote effectively. 

    Before proceeding, may we know if this is the remote that comes with your Roku player? If so, try resetting the remote paired to your Roku player by navigating to your Home screen. Scroll up or down to select Settings > Remotes & devices > Remove remote. After doing so, try to pair it again to see if this will make any difference. 

    Let us know how it goes, and we'll continue assisting you from there. 

    Best regards,
    Carly

  • Stanza1028's avatar
    Stanza1028
    Newbie
    2 years ago

     I have an LG C3 and have been trying hard to get the volume and power under control, literally. I'm trying to control the TV without going through Alexa, who takes over, unfortunately, I have to use Fire TV stick to power on, and a separate remote to control a Bose TV Speaker, so I'm up to 3! I'll take ANY reasonable suggestions..

    • RokuCarly's avatar
      RokuCarly
      Community Moderator
      2 years ago

      Greetings from the Roku Community, Stanza1028!

      We appreciate you reaching out for support about the button functions of your Roku remote. No worries! We'll offer further troubleshooting steps to help you utilize your remote effectively. 

      Before proceeding, may we know if this is the remote that comes with your Roku player? If so, try resetting the remote paired to your Roku player by navigating to your Home screen. Scroll up or down to select Settings > Remotes & devices > Remove remote. After doing so, try to pair it again to see if this will make any difference. 

      Let us know how it goes, and we'll continue assisting you from there. 

      Best regards,
      Carly