Forum Discussion
Hi Sakov,
Thanks for joining us here in the Roku Community!
We see that you're having an issue with your audio setup, and we'd like to learn more about this.
Could you tell us if you have successfully used this before? If so, when did you start seeing these changes?
Please share more information, and we'll zoom in on it.
Thanks,
Rey
- Sakov2 years agoReel Rookie
Hey RokuERey ,
I'm not sure what you mean by ‘if you have successfully used this before’.
I used the Roku without the sound bar and there was no issue with the sound.
I recently started using the Roku with the sound bar and the issue has persisted. Sometimes it happens predictably when certain Roku originated (as opposed to live channel embedded) ads play. Sometimes it happens between episodes of the same show when playing the next one.
There has never been a time when I've used the sound bar with the Roku without issue, if that is what you're asking. The problem started when usage sound bar usage started.