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hearthacker's avatar
2 years ago
Solved

Is there another way to turn off HDR?

I have a Roku Hisense 58R63G Smart TV (https://www.bestbuy.ca/en-ca/product/hisense-58-4k-uhd-hdr-led-roku-smart-tv-58r63g-2022/17083771) and want to turn off HDR as it seems to be making the content look severely dim and desaturated. 

Is there another way to turn off HDR? The software version is 12.5 build 4176-CH.

  • Hey everyone!

    Thanks for posting in the Roku Community!

    Just a heads-up: Roku TV is designed to play content at the best quality possible, including HDR and Dolby Vision when available. You can't fully disable HDR, but you can customize how it looks. While playing something, press the * button on your remote, go to Picture Settings, and adjust the HDR mode (Dark, Bright, or Normal) to find your perfect setting.

    If you have any more questions, feel free to reach out and we’ll keep helping you from there. Hope this helps!

    Thanks,
    The Roku Community Team

  • Hi, SamGatoo

    We're glad to welcome you here in the Roku Community.

    We see that you're having an issue with HDR, and we'd be more than glad to assist. May we know if you're using a Roku device or a Roku TV? Additionally, is the HDR not noticeable on a specific channel or throughout the Roku platform? Further, have you already set up the HDR on your Roku? 

    For more information on how to properly set up the HDR, please refer to the support article How to set up your Roku® streaming player for HDR

    Please keep us posted.

    Best wishes,
    Kash

15 Replies

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  •  Best thing is to go into that mode before watching anything you may think is in HDR and ensuring it is disabled.  

    • hairgirl's avatar
      hairgirl
      Channel Surfer

      i have the same question i have a 55inch tcl roku tv just bought it yesterday only options in secret menu are tuner screen,upgrade tcon PM integrated with gamma,enable hdmi short protection,disable cec keep alives,enable cec remote control, collect checksum, convert eps gamma table and cancel. only reason i want to disable is because hbo max show that enable hdr cause significant screen tearing

      • SamGatoo's avatar
        SamGatoo
        Newbie

        please help. HDR blows. Backlight not strong enough.