Forum Discussion
I'm in America, i use a vpn. Evidently when i first set up my device, my vpn ip address was in Netherlands, and roku and other apps don't work in thos countries. I have my vpn set to usa ip address, yet roku ip isn't changing to usa. Suggestions to solve?
Disable your VPN, Factory Reset your Roku device, and setup a new Roku account.
This way your Roku account will be configured properly based on your geographical location. As you discovered, the device functionality is dependent on the account setup and activation. What you do after that regarding your use of a VPN is up to you.
- atc980923 years agoCommunity Streaming Expert
Roku as a company does not support the use of VPNs, as they are sometimes used to bypass regional restrictions, which violates their terms of service. Roku will not provide any assistance when working with VPNs, and any posts about VPN use are subject to deletion.