Forum Discussion

Jake0923's avatar
Jake0923
Newbie
2 years ago
Solved

How to get out of store mode

How do I get out of store mode?
TV & Player Setup
  • RokuERey's avatar
    RokuERey
    2 years ago

    Hi Jake0923,

    A warm welcome here in the Roku Community!

    Thank you for contacting us. We are here to help you. Roku TVs have a store/demo mode that can be chosen during the initial setup. If you wish to exit store mode, then you will need to perform a factory reset of the TV. To proceed with the reset, please follow these steps: Go to Settings > System > Advanced system settings > Factory reset.

    Note: Once done, everything will start new, and when resetting up, select home use instead of store/demo.

    We hope this helps!

    Thanks,
    Rey

     

Berry2's avatar
Berry2
Newbie
9 months ago

That doesn't work. It pops up store mode and immediately changes screen. It does not offer another option for the short time it says store mode.

Strega2's avatar
Strega2
Roku Guru
9 months ago

Which one is "that". I see two different proposed solutions in this thread. I would lean towards trying to just turn off store mode (2nd idea) before I resorted to a factory reset.