Forum Discussion

bbands's avatar
bbands
Reel Rookie
2 years ago

How to get a replacement remote during warranty period

I bought a Roku Streaming Stick 4K in July from Walmart. I have had the device for under 6 months and the right arrow button on the remote has stopped working which makes the whole device basically u...
remotes
bbands's avatar
bbands
Reel Rookie
2 years ago

Thanks, for the thought. Walmart's policy is that if the product is still under manufacturer warranty you need to first go through the manufacturer, which brings me back to the Roku warranty process.

Goletadude's avatar
Goletadude
Newbie
2 years ago

I have a similar issue.  The volume buttons are intermittent.  Other remotes work fine with this TV.  The Roku support is terrible!  I had the same run-around on their website.  Time to look into other products for streaming.