Forum Discussion

Dale7483's avatar
Dale7483
Newbie
3 years ago

How to change your email and phone number on Roku

How do I change my phone number on my route to account    
tv & player features
RokuJechealR's avatar
RokuJechealR
Retired Moderator
3 years ago

Hi Dale7483,

A warm welcome to the Roku Community!

We understand that you have a query about changing the phone number on your account. Regarding this matter, it will be effective for you to contact our Account-Billing team directly, as they are the best ones who can further assist you.

You can visit our Account-Billing Support page and choose the "Account, payments & subscriptions" category. There should be an option to talk to one of our live representatives.

Please keep us posted, and we'll continue assisting you from there.

Best regards,

Chel

  • kim2016's avatar
    kim2016
    Newbie
    3 years ago

    im just trying to get mine set up and want let me get past the email it wont take mine!! what email does it want?

     

    • renojim's avatar
      renojim
      Community Streaming Expert
      3 years ago

      kim2016, what do you mean by "it won't take" it?  What happens?  Do you get an error message?

    • Strega2's avatar
      Strega2
      Roku Guru
      3 years ago

      Probably it wants it to have at least one “@” and least one “.” in an email address.  Make sure you didn’t do anything like use a comma instead of a dot.