Forum Discussion

Cheryl1976's avatar
Cheryl1976
Reel Rookie
2 years ago
Solved

How do I add my TCL smart tv to my Roku account

I bought a TCL Roku TV and I am trying to get it set up in my bedroom. I already had my ONN Roku TV set up in the living room years ago. I registered my TCL TV with TCL.com. Internet is already paired to the bedroom TV, and I am trying to get streaming apps on the TV but I do not see that option. Help? Setting up my ONN TV was a breeze years ago, in 2018 or 2019. I do not even see a second TV option on my Roku account.

  • I had dish network set up my TV. He set it up and went through all the guidelines. But I still do not see the apps on my TV. Wish I could take a picture of this but what I see is Satellite TV, Live TV, USB media player, and for shortcuts, Ic sleep timer. For settings: I have network and it is connected to the internet. I have theme and accessibility and TV. Picture settings and TV inputs and audio and parental controls and Home Screen and system. On the package (box), it does say roku TV.

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  • renojim's avatar
    renojim
    Community Streaming Expert

    What do/did you see on the TV screen when you first turned it on?  You should see "Let's get started" or something like that.  I have to ask, are you certain it's a Roku TV?  Not all TCL smart TVs are Roku TVs.

    • Cheryl1976's avatar
      Cheryl1976
      Reel Rookie

      I had dish network set up my TV. He set it up and went through all the guidelines. But I still do not see the apps on my TV. Wish I could take a picture of this but what I see is Satellite TV, Live TV, USB media player, and for shortcuts, Ic sleep timer. For settings: I have network and it is connected to the internet. I have theme and accessibility and TV. Picture settings and TV inputs and audio and parental controls and Home Screen and system. On the package (box), it does say roku TV.

    • Cheryl1976's avatar
      Cheryl1976
      Reel Rookie

      I figured out my password for the TV. TV is restarting so here's to trying to get my TV to work proper.

    • Cheryl1976's avatar
      Cheryl1976
      Reel Rookie

      Thank you renojim, for helping me figure out my Roku TV. I was able to plug in the correct password to set up my internet for TV and now I have the apps I want on my TV.