Forum Discussion

Cyndil1953's avatar
6 hours ago

Unable to get to Settings screen

If I can’t get to settings, I’m dead in the water. Bedroom Roku is fine. Living room set up doesn’t work at all. Unplugged and reconnected everything. Any other suggestions?

1 Reply

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator

    Hi there! Cyndil1953​ 

    I understand you're unable to get to the Settings screen. 

    To narrow things down, have you tried using the Roku Mobile App and see if you can navigate from there? Also, what error message will appear if you try going to Settings?

    Let us know what you find!

    Roku Community Team