Forum Discussion
It's not actually my router, it's a public xfinitywifi network that somebody else is broadcasting, presumably from their Comcast-provided router. It was working fine yesterday but then I switched accounts (yesterday, but I guess it kept working for another day) and now it no longer works. For whatever reason when it shows the Hotel and Dorm Connect screen it goes away in about 5 seconds. Not sure why it thinks it has Internet when it doesn't.
QueueUnderflow So are you in a hotel? Dorm? Are you a current xFinity internet subscriber? So you’re trying to connect to an Xfinity hotspot which is designated for Xfinity customers only correct? Why aren’t you using your WiFi?
- QueueUnderflow4 years agoStreaming Star
Ello2022 I'm at home and a Comcast customer but I like to use the public xfinitywifi network insetad of my own network because it doesn't count against my data cap. As I understand it "Hotel and Dorm Connect" really just means you have to open a browser to finish connecting to the Internet.
- Ello20224 years agoRoku Guru
QueueUnderflow Do you go over your 1.2TB data cap often? Using the public WiFi for your Roku is never a good idea. Comcast often uses custom modems to broadcast free WiFi. My Cox does but I disabled it. I really wanna be connecting off of somebody’s Wi-Fi that you have no idea who they are. Even if it’s a Comcast hotspot. Is this your Comcast hotspot or just something you’re picking up? The problem with connecting to a Comcast hotspot is that you need to verify your a Comcast customer first. You do that by opening a browser. A Roku doesn’t have a browser therefore causing your issue.
- QueueUnderflow4 years agoStreaming Star
Ello2022 I have been close to the 1.2 TB cap before. I use the network for work and do a lot of video conferences plus frequent large downloads. The public hotspot is not from my router, it comes from the clubhouse so I'm not too concerned about using up somebody else's bandwidth. I realize I have to complete the connection on a browser but that's exactly what the Hotel and Dorm Connect option is for (I did it previously). Again, this was working just yesterday, and the only thing that changed is my Comcast account.