Hotel / Dorm Mode for Streaming Stick
Yes I have still been running into this issue and am pretty knowledgeable on the problem. This is across the board on every Roku device (new or used), it is a software bug that happens when trying to use the hotel and dorm connect. Essentially the Hotel/Dorm connect works 50% of the time and when it is having this problem it goes like this:
1. Try to connect on phone using "roku xyz network" and use this "xyz number" as a password and go from there on your device.
2. Try connecting to Roku xyz network (on phone) and without being promoted to the roku starts searching for networks before you can sign into "roku xyz network" (on the phone) and like others say is a "race against the clock to get connected on phone"
I would recommend you talk to your dev team to code this in a way that the roku is not allowed to start searching for networks (or test network) until the phone prompts it to (on hotel and dorm connect).