Hotel / Dorm Mode for Streaming Stick
Yes I have still been running into this issue and am pretty knowledgeable on the problem. This is across the board on every Roku device (new or used), it is a software bug that happens when trying to...
Forum Discussion
Hi lexxxx1891
Welcome to the Roku Community!
Could you tell us more about the issue you have about the concern you're running into? We'd like to know more about how we can help! How long has the issue existed?
With detailed information, we will be better able to assist you.
Warm Regards,
Lianna
Lol lol lol
there are 15 pages of posts and details on this single thread alone.
the problem is reproducible on most hardware sets, presumably as the network connectivity sw module is common to all sw builds…
seriously is there a ticket for this internally or is roku just going to continue having mods reply to every message “tell me more” and not actually investigate themselves?
It's been months now and they are asking the same question. Obviously a live person isn't actually reading these, they've just set up some sort of bot that make is seem as though ROKU really cares.
Darkitec
Thanks for the post.We would be more than happy to assist you, but will need more specific information about what you are experiencing. Have you already made sure to follow the instructions outlined on our Support page here: Hotel & Dorm Connect?
Please keep us posted what you find out and we will be able to assist you further.
Thanks,
DannyAfter going through several pages of comments and posts on the same subject I've come to the conclusion that aside from a complete factory reset there is no way to access the hotel and dorm feature when the Mac address resets prompting you to have to log in again.
This is a problem and Roku seems to have no interest in addressing it with an update or anything of that nature and for that reason I will be returning my Roku to buy an Amazon Firestick A complete waste of time setting up all of my streaming accounts on this device.
