Hisense TV having issues playing videos on continuous loop.
I have a Hisense TV that is being used as a building directory. I have updated the tv and Roku media player.
The issue I am having is that after a few hours of running the video on loop, It will go out of the media player and go to a screen saver. I have disabled the power settings that turn the tv off after a certain amount of time. I have also looked over all the settings to verify they are correct.
I have also tried different file formats, lengths and sizes to no avail.
Any suggestions on a fix or options?
TYIA
Welcome aboard to the Roku Community, mclbfg.
Thanks for letting us know about this. We appreciate you taking the time to post your concern about the playing videos on continuous loop issues with your Hisense Roku TV.
Please be advised that this feature is by design. All Roku TVs will proceed to a screensaver mode after being inactive for a while. While you can still play videos on a continuous loop, it will only be for several hours as the TV's inactivity will cause it to go into screensaver mode.
No worries. We'd happily take this as feedback and forward it to the relevant team for review. We value your feedback and take it seriously to improve our services and products.
Let us know if you need more help. We're happy to assist.
All the best,
Emman
