Forum Discussion

mark41's avatar
mark41
Newbie
3 years ago
Solved

High pitch noise only i seem to hear

brand new roku phillip tv making a high pitch buzzing sound that only i seem to hear. I asked my parents if they could hear and they said no, so im confused is there a problem with me or the tv

  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi mark41

    Welcome to the Roku Community!

    Have you tried contacting the TV manufacturer - Philips to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. They'll be the best ones to help regarding your issue.

    You can contact them here: Philips Support or call them at 1-866-309-5962.

    Please keep us posted on what you find out.


    Warm Regards,
    Lianna

  • renojim's avatar
    renojim
    Community Streaming Expert
    3 years ago

    The older people get the less they can hear high frequencies.  The noise is probably outside of their frequency range.  If it's brand new I would consider returning it.

  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi mark41

    Welcome to the Roku Community!

    Have you tried contacting the TV manufacturer - Philips to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. They'll be the best ones to help regarding your issue.

    You can contact them here: Philips Support or call them at 1-866-309-5962.

    Please keep us posted on what you find out.


    Warm Regards,
    Lianna

  • Joysnow's avatar
    Joysnow
    Newbie
    3 years ago

    I called Philips and they had no idea what to do about this. I found a solution online that worked for me. It suggested turning off the Fast TV start option. Something about a standby power that was making the sound. I found that my fast start was already off so I enabled it and the sound went away and hasn’t come back. To get there you go to your Home Screen for the tv using the remote home button. Scroll down to settings then down to system then power. From there go over to fast tv start and change the setting and see if that helps. 

  • Willi1's avatar
    Willi1
    Newbie
    2 years ago

    Bro i assure you that you are not crazy 😅😅😅 mine is a onn 70 inch roku tv and it makes a buzzing sound when i get it out of standby mode