Headphones only working on one side
I tried plugging my headphones into my remote for and noticed audio is only coming out from one earphone and not both. Any reason for this and any solution? The headphones work on other devices (ie: ...
Forum Discussion
I have the same issue with the headphone jack on the controller not working properly. If I pull the headphone connector out slightly, I can hear the left side audio - pushing the jack all the way in gives only the right side audio - this is definitely a batch of poorly manufactured controllers. and as I've waitined quite a while to try a headphone with the controller, it's now out of warranty...thanks ROKU!
Hi dfconn,
Greetings and appreciation for reaching out to us on the Roku Community!
We are sorry for any inconvenience this may have caused, and we appreciate you taking the time to share your experience with this remote issue when using private listening.
First, could you tell me how long the problem has been there and when you first noticed it?
Furthermore, if you go to Settings>>System>>About, you can get the serial number of the device that is paired. Would you please share this with us as well? I'd like to take a closer look.
Please keep us posted!
Thanks,
Rey
