Forum Discussion
makaiguy
3 years agoCommunity Streaming Expert
Are you sure you've pushed the earphone plug all the way in to be sure it makes both channel connections?
Of course if the headphones work elsewhere it could be that the headphone jack in the remote is faulty.
baka2k23
3 years agoChannel Surfer
The headphones are pushed all the way in and are working on my smartphone and laptop. The device is under warranty so I may try to ask for a replacement remote via warranty. Thanks for the info.