Forum Discussion
Anonymous
3 years agoHi broutledge66
Welcome to the Roku Community!
If your Roku TV is stuck in headphone mode and you're unable to switch back to TV speakers, here are a few things you can try:
- Disconnect any headphones or audio cables: If you have any headphones or audio cables connected to your Roku TV, make sure to disconnect them. This may help reset the audio settings and allow the TV speakers to work again.
- Check the audio settings: Go to Settings > Audio > Audio mode and make sure that "TV speakers" is selected. If "Headphones" is selected, switch it to "TV speakers."
- Restart your Roku TV: Try restarting your Roku TV by going to Settings > System > Power > System restart. This may help reset any audio-related settings that are causing the issue.
- Check for software updates: Make sure your Roku TV has the latest software update installed. To check for updates, go to Settings > System > System update.
- Reset your Roku TV: If none of the above steps work, you can try resetting your Roku TV to its factory settings. To do this, go to Settings > System > Advanced system settings > Factory reset.
We hope it helps!
Warm Regards,
Lianna
Anonymous
3 years agoHi broutledge66
Thank you for keeping in touch!
Have you tried contacting the TV manufacturer - TCL to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. They'll be the best ones to help regarding your issue.
You can contact them here: TCL Support. Call them at 1-877-300-8837.
Please keep us posted on what you find out.
Warm Regards,
Lianna