Forum Discussion
RokuReynan-L
7 months agoRetired Moderator
Greetings, keniar17.
We thank you for reaching us about having an issue with the remote not working. Were here to help.
Could you please try to reset your remote? To reset a Roku remote, you'll need to either press and hold the pairing button (if your remote has one) or press and hold the Back and Home buttons simultaneously for 20 seconds.
If the issue persists, please let us know.
Thanks,
Roku Community Team