Forum Discussion

greghay11's avatar
greghay11
Newbie
11 months ago
Solved

Error code 004. Will not let me update or watch at all.

Will not update keeps going to blank purple screen. 
TV & Player settings
  • RokuJohnB's avatar
    RokuJohnB
    11 months ago

    Hi greghay11 blogan03,

    Thank you for your first post here in the Roku Community!

    We will be delighted to assist you further with this issue you had with the Roku device, which was giving you error code 004. Please check out this support article here on how to fix Roku streaming device update problems.

    Best regards,
    John
blogan03's avatar
blogan03
Newbie
11 months ago

We are having the same issue. How was it resolved?

RokuJohnB's avatar
RokuJohnB
Community Moderator
11 months ago

Hi greghay11 blogan03,

Thank you for your first post here in the Roku Community!

We will be delighted to assist you further with this issue you had with the Roku device, which was giving you error code 004. Please check out this support article here on how to fix Roku streaming device update problems.

Best regards,
John