Hi there! Sbgetsy
It looks like you're still having trouble locating your device on the Roku mobile app. Could you try accessing it through a different browser to see if the issue continues?
Let us know what you find!
Roku Community Team
I logged into Roku from the web and my account shows all 4 devices.
in the app it only shows 3 for the account but 4 show up on the local network.
Could you share a photo of what option you're seeing on the app? We'll try to look closer into this.
Hoping to hear from you soon!
Roku Community Team
I’m having this exact same issue plus Alexa will not find this new Roku stick on the network
Welcome! Gettinsaltyx
We see that you're also experiencing the issue. To help us isolate the issue, could you please try checking if it's the same Roku account you signed in with the device and app?
Let us know what you find!
Roku Community Team
This is what shows in the app
Click edit device details
