Forum Discussion
Sbgetsy
13 days agoChannel Surfer
I did check and the email and account are correct. If i log into Roku from the web it shows the device
i removed the app amd when i tried to reinstall it says to open the app amd does not give option to get the app. I click open and it brings ip the app but the app is not on my phone.
RokuEmmanuel-D
13 days agoCommunity Moderator
Thanks for the info! Sbgetsy
Can we try restarting your phone and see if that helps? Then, reopen the app and sign in again using the same email you confirmed on the Roku website.
Roku Community Team
- Sbgetsy13 days agoChannel Surfer
I have restarted my phone a few times. No change.
the Roku app shows in my aps in settings but the button does not show up on my phone. I can not find it to delete it or reinstall it