Do all Roku’s drain remote batteries so fast?
My #Roku Streaming Stick + (3810, 3811 series) remote went through new batteries about every 3 months (average use; never used the headphones feature). I read here that it was a#Roku Streaming Stick ...
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Hi Rdm81563
Thanks for reaching out here in the Community!
It looks like your remotes aren't affected by the rapid battery drain issue on some of the Roku models. Please be advised that for normal use, the remote battery may indeed last for two months or longer. Most reports we are receiving that are related to battery drain only last for days or weeks.
Thank you for your understanding.
All the best,
Kariza
It’s the same exact thing with my Roku remotes. I always buy Duracell batteries with everything I use and these remotes are draining them within a week or two.
I got lucky,i emailed the customer service even though it states they only handle billing not tech issues and they are sending me a new remote
Hey LanceW
We're here to help.
Please reply here with the serial number of the Roku device associated with the affected remote. It can be viewed by navigating to Settings > System > About.
Once we have the information needed, we'll be able to forward it to our support team for further assistance.
All the best,
Kariza
