Do all Roku’s drain remote batteries so fast?
My #Roku Streaming Stick + (3810, 3811 series) remote went through new batteries about every 3 months (average use; never used the headphones feature). I read here that it was a#Roku Streaming Stick ...
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Hi Rdm81563
Thanks for reaching out here in the Community!
It looks like your remotes aren't affected by the rapid battery drain issue on some of the Roku models. Please be advised that for normal use, the remote battery may indeed last for two months or longer. Most reports we are receiving that are related to battery drain only last for days or weeks.
Thank you for your understanding.
All the best,
Kariza
I have the same issue of drained battery on my remote within weeks. Am using the ROKU stick with a purchased ROKU voice remote.
I bought 2 streaming stick +, one remained boxed until June this year and the other has been in constant use for about a year. The newly installed device remote batteries last maybe 2 weeks(YHOOGO411024) with only occasional use while the other has been going strong with daily use and Iv'e changed batteries only once in 12 months.
Hi JLeeVP
Thanks for the post.
I have passed along your information and concern to our Support team. They will follow up and further assist you through email.
All the best,
Kariza
Hey Troberson47
Thanks for the post.
Please reply here with the serial number of the Roku device associated with the affected remote. You can check my post above to know where you can find it.
We look forward to hearing from you soon.
All the best,
Kariza
