Forum Discussion

bellaz00's avatar
bellaz00
Newbie
7 months ago

Did fast forward Change on Roku

Why is Roku fast forward so fast?  Why did they change it?  It goes way too fast.  Any way to change this?

remotes

16 Replies

  • Rbncat's avatar
    Rbncat
    Newbie
    7 months ago

    I am having the same problem......all at once, since about 3 days ago, the fast forward - or "jump button" as I call it - streaks through the show! In both directions, forward and back. I have changed the batteries (which are still very good), no difference.

    Any help out there???????

    • Tivoburkee's avatar
      Tivoburkee
      Community Streaming Expert
      7 months ago

      Try the right cursor button instead of the FF button. 

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator
    7 months ago

    Hi, bellaz00 and Rbncat!

    Welcome to the Roku Community!

    Thanks for letting us know about the fast-forward issue with your Roku remote. We’d love to help you out!

    Could you share a bit more about it? Which app (or apps) are giving you trouble? Is this happening on all channels, or just a few?

    Looking forward to hearing from you!

    Thanks,
    Jharra

    • MelissaAten's avatar
      MelissaAten
      Newbie
      6 months ago

      We are having the same problems and it's on all apps. Hulu, Peacock, Apple, Prime, all of them. We've made sure the software is up to date, the batteries aren't low, and have restarted the system and it's still crazy fast. 

    • HDL1's avatar
      HDL1
      Newbie
      6 months ago

      I record all network shows on HULU and ff is out of control,  a couple seconds and you're halfway thru the show instead of just skipping a commercial.  Tried re-pairing, ordered a new remote neither had any effect.

    • RokuTakashi's avatar
      RokuTakashi
      Community Moderator
      5 months ago

      Hi, HDL1 scottm1021 

      Thanks for posting here in the Roku Community.

      We appreciate you sharing your concern regarding the fast-forward button feature on your Roku remote, which does not function as expected. Our team would like to gather more information to assist you further. 

      To help us better understand the issue, can you please provide the following details below:

      • What specific Roku remote model are you having issues with?
      • Is this happening to a specific channel/app, or does it happen throughout the apps installed on your Roku device?
      • What specific behavior does the issue show when you try to use the fast-forward feature on your Roku remote?
      • What troubleshooting steps have you taken so far in an attempt to resolve the issue?

      With more details, our team can assist you further.

      Thanks,
      Kash

      • rildumo's avatar
        rildumo
        Newbie
        5 months ago

        It happens on all apps that we use on Roku. Hulu, Disney plus, any local channel apps, PBS, youtube, any and all apps.