Did fast forward Change on Roku
Why is Roku fast forward so fast? Why did they change it? It goes way too fast. Any way to change this?
Forum Discussion
Hi, HDL1 scottm1021
Thanks for posting here in the Roku Community.
We appreciate you sharing your concern regarding the fast-forward button feature on your Roku remote, which does not function as expected. Our team would like to gather more information to assist you further.
To help us better understand the issue, can you please provide the following details below:
- What specific Roku remote model are you having issues with?
- Is this happening to a specific channel/app, or does it happen throughout the apps installed on your Roku device?
- What specific behavior does the issue show when you try to use the fast-forward feature on your Roku remote?
- What troubleshooting steps have you taken so far in an attempt to resolve the issue?
With more details, our team can assist you further.
Thanks,
Kash
It happens on all apps that we use on Roku. Hulu, Disney plus, any local channel apps, PBS, youtube, any and all apps.
Ours is doing this also and has been for a couple months. It happens on everything, Hulu, Youtube, whatever. We record shows on Hulu to watch later and it happens when we fast forward our recordings. Why has Roku not answered this question? Many people are asking. A little help here, Roku!
Hi, rildumo
Greetings, and welcome to the Roku Community.
We understand the issue you've encountered with the fast-forward feature on your Roku remote, and we'd like to gather more details so our team can review and investigate this issue.
To help us with the investigation, can you please provide the details below:
- Roku device model, serial number, device ID, and OS version. (this can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
- Roku remote model.
Once our team gathers the information, we'll be able to proceed with the necessary steps to provide a resolution.
Keep us posted.
Thanks,
The Roku Community Team.Will this ever be fixed? It has been broken since early December. This problem makes watching TV very unpleasant.
Hi, jcwik
Thanks for posting here in the Roku Community.
I understand that you are still having an issue with the fast-forward feature. An update has been provided to our team who's currently working on the issue.
In the meantime, may we know on what specific app the issue occurs?
Keep us posted.
Thanks,
The Roku Community Team.
