Forum Discussion

MW5812's avatar
MW5812
Channel Surfer
9 months ago
Solved

Devices on Roku mobile app does not display "Apps on Roku" anymore

It appears that the Roku mobile app has changed or is having an issue. When I select my device under “Devices”, it's bringing up the remote (the exact same screen when selecting “Remote”). It didn't ...
mobile app
  • makaiguy's avatar
    makaiguy
    9 months ago

    Have noticed the same thing.

    Now, click the "search" magnifying glass icon at the bottom of the screen and search for the channel.  Then proceed as before.

Nragedqueen76's avatar
Nragedqueen76
Newbie
8 months ago

Every time I try to hit YouTube app it knocks me offline. I tried to update it was fine so removed to add again now won't let me add any apps to home screen

RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
8 months ago

Hey, Nragedqueen76. 

Thanks for chiming in here! We'd love to help out.

We get that you're having some issues with the apps on your Roku, and we’d like to hear more about your concern. 

Tell us...

  • What error message do you see on your screen when trying to access YouTube?
  • Were there any updates before this happened? If so, can you share the latest software version of your Roku? (It can be found in Settings > System > About.)
  • What Roku device is affected?
  • Can you let me know if the app was installed but just isn't showing up on the Home screen, or if it's not installing at all? If it's not installed, do you get any error messages when you try to install it? 

We can't wait to have you back on streaming! 

Roku Community Team