Forum Discussion

Bismarck318's avatar
Bismarck318
Roku Guru
2 years ago

Decreased Remote Battery life with 12.5.0 upgrade?

Anyone noting decreased battery life after the 12.5.0 upgrade?  Seems the batteries are only lasting about 2-4 days, and..... when testing the depleted batteries they appear to be still in very good condition, like it's taking the top end off the battery.

Also I was using a set of rechargeables several months ago that were lasting 3-4 weeks, now these same rechargables only last a day.  

 

13 Replies

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hi, Bismarck318

    Thanks for posting here in the Roku Community.

    We appreciate you for flagging this to us, and we'd like to ask a few questions regarding this issue. Did this issue specifically occur right after updating your Roku OS to the latest version? Also, how often do you use the remote and its features?

    Please keep us posted.

    All the best,
    Kash

    • Bismarck318's avatar
      Bismarck318
      Roku Guru

      This is a 3820 stick, (which was the replacement this past June for the 3800 I returned to Roku), the 3800 went through a phase of eating batteries itself, then was OK.  I was fed up with replacing  them, so I went to rechargeable, which were lasting 2 weeks to a month then longer, so something had changed).

      The unit auto updates, & had been at 12.5.0 for a while (but I've seen 3 different builds) still had the original batteries since June (so OK the batteries bit the dust, removing them though they still tested relatively good), So possibly this started with the last "build" of 12.5.0. 

      I've gone through 3 sets recently (past few weeks) now (all test OK upon removal) & looks like I'm going to replace this evening again as it was giving me the warning the past 2 days).   I tried the rechargeables again last week they only lasted for one evening, these run at a slightly lower voltage I believe. 

      I'm going into a different brand of battery tonight to see if these behave any different. 

       

       

      • Bismarck318's avatar
        Bismarck318
        Roku Guru

        As I figured the remote was completely dead last night (no battery warning, but batteries test OK), replaced batteries & working again. 

        Note:

        With any remotes, I noticed, as a rule when the remote dies one or both batteries are usually completely dead, apparently it shouldn't take much power to run a remote.  In contrast in my Roku 3900 I purchased in 2017 or 2018 I only think I had to replace batteries once or twice in that remote.

        I will keep you posted.