Forum Discussion

chirp2's avatar
chirp2
Reel Rookie
3 years ago
Solved

Charges of $25.00 twice on my checking account I would like to know why

I was charged $61.00 this month I would like to know why. I was charged $25.00 twice how much is Roku subscription I only have two channels one for $4.99 and $6.99
  • RokuKariza-D's avatar
    RokuKariza-D
    3 years ago

    Hello chirp2 

    Thanks for the post.

    For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them through the link provided by Strega above. Once the page is up, choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.

    We appreciate your understanding.


    All the best,
    Kariza

chirp2's avatar
chirp2
Reel Rookie
3 years ago

Who can I talk to about this charges it’s not right to take these charges when I don’t have these Channels and twice in one month caused and overdraft in my bank . I want to talk to a person

  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator
    3 years ago

    Hello chirp2 

    Thanks for the post.

    For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them through the link provided by Strega above. Once the page is up, choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.

    We appreciate your understanding.


    All the best,
    Kariza