Forum Discussion

cstrombe's avatar
cstrombe
Reel Rookie
12 months ago
Solved

Can I connect to hotel wifi with new never-activated Roku while I'm traveling?

Had a Roku long ago, but tempted to buy a new one after finding this page. I am actually traveling now, and am considering buying a Roku during this trip if I can use it in my hotel (Hilton with captive portal wifi login), but this bit on the Roku page seems to indicate it won't work unless activate at home first. 

  • Your activated Roku device, power adapter and remote. If your Roku device has been disconnected for an extended period of time, connect it to your home network before traveling and have it manually check for a software update.

I don't imagine a new Roku would know where my home is, but this makes it sound like what I want to do may not work, so hoping for some clarification. Will I be able to activate and use this hotel connect feature of a brand new Roku while on the road? 

Thanks.

tv & player wifi
  • makaiguy's avatar
    makaiguy
    12 months ago

    cstrombe- As the section you quoted said, your Roku must already have been set up and successfully connected to a network before you can use its hotel/dorm connecting capability.  Typically this means setting it up at home before taking it on the road.

    But failing that...

    If you have a cell phone that can run a wifi Hotspot you can temporarily connect your Roku to that in order to run the initial setup of the Roku.

    After that, this document will guide you through setting up a hotel/dorm connection: https://support.roku.com/article/215058118

7 Replies

  • atc98092's avatar
    atc98092
    Community Streaming Expert
    12 months ago

    I doubt it. Unless the hotel WiFi doesn't require using an activation web page, I don't see any way to complete the setup of a new Roku player. You could use a phone hotspot to complete the initial setup, and then connect to the hotel network once it's complete. 

    I was in a Marriott hotel once that allowed connecting without the login page, but I have a  hunch it was because I was on an extremely high floor and most likely the signal could not be accessed outside their building. I've never encountered a Hilton property that let me connect without using the login page. 

    • makaiguy's avatar
      makaiguy
      Community Streaming Expert
      12 months ago

      cstrombe- As the section you quoted said, your Roku must already have been set up and successfully connected to a network before you can use its hotel/dorm connecting capability.  Typically this means setting it up at home before taking it on the road.

      But failing that...

      If you have a cell phone that can run a wifi Hotspot you can temporarily connect your Roku to that in order to run the initial setup of the Roku.

      After that, this document will guide you through setting up a hotel/dorm connection: https://support.roku.com/article/215058118

      • cstrombe's avatar
        cstrombe
        Reel Rookie
        12 months ago

        Ah ok that makes sense, and sounds doable (set up hotspot on phone). Thanks! Follow-up question--which devices offer the "hotel connectivity" option? I'm looking at a local Target and they sell "Roku Express HD" and "Roku Express 4K+" and "Roku Streaming Stick 4K".