Can’t log in to Roku app on Fire 10 tablet
I recently downloaded the Roku app onto my fire 10 tablet. Every time I try to log in it say the user name/password are incorrect. But I can log in on other devices? Any ideas what’s going on?
Forum Discussion
Still broken. Roku, I just bought my 4th streaming stick, 2nd that I have given as a present because I like the platform so much. I'm rethinking this now, though, because the Fire Max 11 (13 gen, build 0025837710212) I have has this same issue, and it seems like this should be so easy to fix. I care less about making the home screen have clever Easter Eggs than I do about having access to that home screen, whatever it holds.
Hi Community Users!
We completely understand your frustration about the issue you're experiencing with the Roku app on your Fire Tablet.
Please note that this issue is still under investigation. We are encouraging everyone to please provide the following details below for additional visibility:
- Roku Mobile App Version (You can see this on the Google Play Store)
- Fire Tablet model and Android Version.
This will help us sort everything out. Please get back to us.
Best,
Emmandevice model Fire Max 11 (13th gen)
Roku app version 12.1.0.4644812
Fire OS 8.3.3.2 (Android 11, API Level 30, per web)
