Solved
Brand new Roku streaming stick + stuck on bouncing logo
Bought brand new Roku Streaming Stick + and it hooked to wireless but am now stuck on bouncing Roku letters after checking for update in initial set up. Help? Tried to reset it, switched TVs, etc. b...
Hi. I had this problem with the bouncing logo, too. Drove me crazy for a couple of days. I tried installing Roku on different TVs, swapping power cords, etc. All the while, My Roku power cord was plugged into a USB port on my TV. When I plugged the Roku power cord directly into a wall outlet using the AC/USB adapter I got with my iPhone, I immediately got past the bouncing logo and was able to complete the installation of my Roku. I hope this helps you.
